Terms and Conditions

Welcome to GlidePass!

The glidepass.us website, other websites, and various applications available for download (all related sites and smartphone applications or other applications are collectively referred to in these terms and conditions as the "Site"). We invite people to visit the Site, register with GlidePass, and experience the benefits of membership. We value our relationship with our members - we help them earn rewards with a minimum of hassle, and their participation enables us to build our business. To maintain these mutual benefits, we have established these Terms of Use. The associated Privacy Policy, available on the Site, and any other terms or conditions associated with any particular portion of our site, or the terms and conditions associated with an affiliated offer or program are all part of these Terms of Use, and all apply to your participation in GlidePass. Carefully read this document and the other elements of the Member Terms of Use before you register, and periodically while you are a member. We may change the Terms of Use from time to time by posting new versions on the Site, and your continued use of the program will be your agreement that any such changes apply to your continued participation. If you have any questions about the Member Terms of Use you may contact us at customer.service@glidepass.us. If you do not agree to these Member Terms of Use, terminate your membership immediately, and stop accessing the Site.

BY USING THE GLIDEPASS SITE, YOU ACCEPT THESE TERMS OF USE. BY DOWNLOADING, INSTALLING, OR USING THE SITE, YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY THESE TERMS OF USE. SHOULD YOU NOT ACKNOWLEDGE AND AGREE TO THESE TERMS OF USE, YOU MUST IMMEDIATELY DISCONTINUE USE OF THE SITE. CONTINUED USE OF THE SITE SIGNIFIES YOUR CONTINUED ACCEPTANCE OF THESE TERMS OF USE AND ANY CHANGES TO THEM.

How it Works.

GlidePass enters into agreements with various businesses ("Merchants") in which the Merchants agree to pay GlidePass for GlidePass to provide airline miles, points, and other rewards ("Rewards") to consumers who link eligible credit or debit cards with GlidePass ("Members") and then use those linked cards to buy goods or services from the Merchant (subject to restrictions, "Qualified Transactions"). GlidePass also enters into agreements with airlines and other providers of Rewards (collectively, "Rewards Providers") so that GlidePass can arrange for the Members to receive Rewards when they make qualifying purchases. GlidePass enables Merchants to determine the level of Rewards they want to offer Members for Qualified Transactions with that Merchant. Some Merchants offer a given amount of Rewards based on the amount spent on Qualified Transactions with that Merchant. GlidePass identifies the Qualified Transactions by arranging for credit card transaction data from the Merchant to be processed by a data processor who meets the exacting standards set by the banking Industry.

Consent to Collect Your Information.

By becoming a Member and linking your credit/debit card account(s), you agree to the Member Terms of Use. In addition, you acknowledge that you have read this Privacy Policy and any state or region-specific notices of data collection such as the California Notice on Data Collection. In doing so with your consent and for your benefit, you authorize GlidePass and its third-party data aggregator(s) to collect, use, and share your consumer information in the following ways:

Consumer Information Collection. When you link your credit/debit card accounts, we will collect these types of consumer information:

- Profile Data

- Statement Data

- Account Data

You may opt-out at any time by de-linking your credit/debit card accounts or by terminating your GlidePass membership. If you would like to review the privacy policies of GlidePass’s third party data aggregator(s), you may request copies by emailing customer.service@glidepass.us.

How to Participate.

To receive Reward credit, you need to be a member in good standing with one or more of the rewards programs offered by the Rewards Providers, agree to these Member Terms of Use, link one or more credit or debit cards with GlidePass, and then use any linked credit or debit card at a participating Merchant. You may link up to one hundred credit and/or debit cards that have been issued to you. Generally, most credit or debit cards with a logo from a major credit card brand are eligible for participation. However, some credit and/or debit cards issued on behalf of corporations for their employees may not be eligible for participation or earning Rewards. Also, some categories of credit and/or debit cards, including certain affinity cards, gift cards, stored value cards, and pre-paid cards may not be eligible for participation or earning Rewards. Without limitation, Visa, MasterCard and American Express Corporate cards, Visa, MasterCard and American Express Purchasing cards, non-reloadable prepaid cards, government-administered prepaid cards (including EBT cards), healthcare (including Health Savings Account (HSA) or Flexible Spending Account (FSA) or insurance prepaid cards, Visa Buxx, and Visa-branded cards whose transactions are not processed through the Visa U.S.A payment system, MasterCard payment system and/or American Express payment system are not eligible to participate.

Once you have registered, you can find Merchants with the Merchant locator on our Site and verify the Rewards currently being offered at each location. Not all card types are eligible for Rewards at every Merchant and not all Rewards are offered at every Merchant. Registered cards must be used at Merchants as credit card transactions, not PIN or ATM based transactions, to qualify for rewards. To receive Rewards for online purchases, you must first log into your GlidePass member account at the Site — and then click on designated online links to participating online Merchants - so that GlidePass can properly validate your online purchase and credit your account with your earned rewards.

GlidePass relies on you to keep your GlidePass registration information updated so that your first and last name and member account number match the registrations of the Rewards Providers’ programs. If you do not keep your registration information updated and matched between your Rewards Provider and GlidePass registrations, your Rewards credit may not be properly processed.

You may opt out at any time by removing your card from the GlidePass program via the glidepass.us website or by contacting customer.service@glidepass.us to terminate your GlidePass account.

With certain Merchants, rewards will be provided only up to a specified per transaction limit, even if the transaction amount is greater than the specified limit. You are prohibited from splitting transactions into multiple transactions for the purpose of circumventing this limitation.

Please allow 6-8 weeks for your earned Rewards to be posted. In the event that Rewards do not appear on your account with your Reward Provider, contact GlidePass. Ensure that you retain your original receipts or credit card statements so thatGlidePass can verify that your use of a card was a Qualified Transaction. Correspondence to GlidePassshould include your name and member number, and be sent via email or postal mail to GlidePass within 120 days of the original transaction. Please do not include full credit or debit card numbers Please do not include full credit or debit card numbers (include the, card issuer name, card brand (e.g., VISA), and last 4 digits only) in communications with GlidePass. Requests sent in after the 120-day period or which otherwise do not comply with these requirements will not be considered.

Features of Our Sites.

Our Sites’ features, such as our merchant locator, mobile notifications, surveys, account management, and interaction with social media sites, may use, maintain, or transmit your personal information, including, without limitation, user names, passwords, proper names, email address, address, location, financial information (including credit card information), virtual account information, GPS location information, and information for and from third-party social-media accounts (collectively "User Information"). By acknowledging and agreeing to this Agreement, or by using the Sites, you consent to the transmission of User Information to GlidePass, including its agents and third-party partners, and consents to GlidePass, including its agents and third-party partners, receiving, collecting, storing, processing, transmitting, and using User Information for Sites’ functionality and for the purposes disclosed in GlidePass’s Privacy Policy as identified in this Agreement.

However, you are solely responsible for the confidentiality and security of User Information sent from or stored on the iOS or Android device by the Sites. You are also solely responsible for all transactions and activities undertaken by anyone or anything with any account or card registered in your name, whether authorized or unauthorized.

Account Registration via Social Media.

In order to access certain features of the Sites, you must register to create an account and become a Member. You may register to join directly via the Sites or as described in this section.

You may also log into your account using your login credentials established with certain third-party social networking sites ("SNS") (including, but not limited to, Facebook; each such account, a "Third-Party Account"), via our Sites, as described below. As part of the functionality of the Sites, you may link your GlidePass Account with Third-Party Accounts, by either: (i) providing your Third-Party Account login information to GlidePass through the Sites; or (ii) allowing GlidePass to access your Third-Party Account, as permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent that you are entitled to disclose your Third-Party Account login information toGlidePass and/or grant GlidePass access to your Third-Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating GlidePass to pay any fees or making GlidePass subject to any usage limitations imposed by such third-party service providers. By granting GlidePass access to any Third-Party Accounts, you understand that GlidePass will access, make available and store (if applicable) any content that you have provided to and stored in your Third-Party Account ("SNS Content") so that it is available on and through the Sites via your GlidePass Account and GlidePass Account profile page. Unless otherwise specified in these Terms, all SNS Content, if any, will be considered to be Member Content for all purposes of these Terms. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts will be available on and through your GlidePass Account on the Sites. Please note that if a Third-Party Account or associated service becomes unavailable or GlidePass’s access to such Third-Party Account is terminated by the third-party service provider, then SNS Content will no longer be available on and through the Sites. You have the ability to disable the connection between your GlidePass Account and your Third-Party Accounts, at any time, by accessing the "Member Profile" and/or "Settings" section of the Sites and Application. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. GlidePass makes no effort to review any SNS Content for any purpose, including but not limited to for accuracy, legality or non-infringement and GlidePass is not responsible for any SNS Content.

Your GlidePass Account and your GlidePass Account profile page will be created for your use of the Sites based upon the personal information you provide to us or that we obtain via an SNS as described above. You may not have more than one (1) active GlidePass Account. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. GlidePass reserves the right to suspend or terminate your GlidePass Account and your access to the Sites if you create more than one (1)GlidePass Account, or if any information provided during the registration process or thereafter proves to be inaccurate, fraudulent, not current or incomplete. You are responsible for safeguarding your password. You agree that you will not disclose your password to any third-party and that you will take sole responsibility for any activities or actions under your GlidePassAccount, whether or not you have authorized such activities or actions. You will immediately notify GlidePass of any unauthorized use of your GlidePass Account.

Be Yourself.

In registering or using the Sites, you are affirming that you are an individual person (not acting as another legal entity), are at least 18 years old, and have authority to enter into legally binding obligations. The information you provide in registering your credit and debit cards, as well as identifying the member numbers for the frequent flyer and other rewards programs you participate in must be accurate. If it is not, we reserve the right not to post your Rewards, cancel your membership, and also to rescind your Rewards. Similarly, if you take any action intended to cause you to be provided with more Rewards or other credits than you are entitled to under the normal operation, letter and spirit of GlidePass, we may rescind your Rewards or seek monetary and other legal remedies against you.

Your Obligations.

As a condition of your participation in GlidePass or use of our Sites, you agree that you meet the criteria set forth above, and that:

- you will create only one account, and will only use it for yourself personally (not for any business);

- you will not engage in any transactions intended to be Qualified Transactions with the intention of returning the goods, rescinding the sale or otherwise failing to pay the full original transaction price to the Merchant, directly or indirectly (GlidePass may rescind any Rewards granted pursuant to a Qualified Transaction if the goods are later returned, or the transaction is otherwise rescinded or reduced);

- you will safeguard your password and supervise the use of your account, and understand and agree that you are responsible for your own use and the use of your account by anyone you allow to access it.

- you will not do any of the following:

• Intentionally submit any purposely inaccurate information, commit fraud or falsify information;
• Access, or attempt to access data not intended for you, such as logging into a server or an account which you are not authorized to access;
• Scan or test, or attempt to scan, or test the security or configuration of the Site or to breach, or attempt to breach, the security or authentication measures of the Site;
• Tamper or interfere with the proper functioning of any part, page, link, area or function of the Site or associated functions;
• Attempt to interfere with service to any user in any manner, including, without limitation, by means of submitting a virus or other malware to the Site, or attempt to overload, "flood", "spam", "mail bomb" or "crash" the Site;
• Use the Site or any of its contents to advertise or solicit, for any other commercial, political or religious purpose, or to compete, directly or indirectly with GlidePass, any Merchant, or any Reward Provider;
• Resell or repurpose your access to the Site or any Rewards from GlidePass;
• Use the Site or any of its resources to solicit Members, Merchants, Rewards Providers or other business partners of GlidePass to become users or partners of other online or offline services directly or indirectly competitive or potentially competitive with GlidePass, including without limitation, aggregating current or previously offered deals;
• Access, monitor or copy any content or information from the Site using any robot, spider, scraper or other automated means or any manual process for any purpose;
• Violate the restrictions in any robot exclusion headers on the Site or bypass or circumvent other measures employed to prevent or limit access to the Site;
• Take any action that places excessive demand on our services, or imposes, or may impose an unreasonable or disproportionately large load on our servers or other portion of our Site infrastructure (as determined in our sole discretion);
• Deep-link to any portion of the Site, or hyperlink to the Site without our prior written consent;
• Act illegally or maliciously against the business interests or reputation of GlidePass, our Merchants or our Rewards Providers.

Whether or not in violation of any of the above specific prohibitions, to the extent your conduct (as judged by us in our sole discretion), restricts or inhibits any other Member from using or enjoying any part of the Site, we may limit your privileges on the Site and seek other remedies, including monetary damages and injunctions.

Rewards Expiration.

GlidePass cash back and/or points earned in a particular calendar year will expire on the last day of the year after the calendar year in which the rewards were earned. For example, rewards earned on the 5^th of June, 2021 have an expiration date of the 31^st of December, 2022.

Distinctions between Merchants, GlidePass and the Rewards Providers.

Merchants are not necessarily affiliated with Rewards Providers, and neither is endorsing the other by participating in GlidePass.

GlidePass selects Merchants based in part upon GlidePass’s belief that the Merchants consistently provide first class products and service. However, GlidePass does not guarantee any Merchant’s performance or provide any guarantees, warranties or representations in respect of the goods or services you purchase to generate Qualified Transactions or otherwise.

GlidePass is not responsible for the programs offered by the airlines or other Rewards Providers. OnceGlidePass purchases Rewards for you from the Rewards Providers, the Rewards are subject to the terms and conditions of the Rewards Providers. While GlidePass provides the Rewards Providers with accrual information regarding Rewards earned by you via GlidePass, the Rewards Providers do not control or guarantee GlidePass that GlidePass will properly process or compute the number of earned Rewards via GlidePass.

If you have a problem with one or more products or services provided by a Merchant, please contact the Merchant directly. Please direct any questions about a Rewards Provider’s program to that Rewards Provider. If you believe that a Merchant or Rewards Provider does not provide first class products or services, please contact GlidePass so that we may re-evaluate their participation in GlidePass.

GlidePass does not have any authority to change the Rewards Programs’ terms and conditions. These terms and conditions do not govern the benefits, if any, associated with the Rewards Providers’ miles or other reward credits.

Data Receipt Requirements.

GlidePass relies upon data feeds from certain payment card transaction processing companies (like your bank card issuer, payment card network, or authorized data aggregators) for data on Qualified Transactions and payment from the Merchants. GlidePass may also rely upon credit card transaction processing companies for data obtained directly from the bank associations with regard to Qualified Transactions. GlidePass will take commercially reasonable steps to ensure that data feeds and payment with regard to Qualified Transactions are obtained. However, GlidePass will not be obligated to purchase Rewards credits with regard to any Qualified Transactions for which GlidePass does not receive complete and accurate data and payment from the Merchants, regardless of the reason.

Data Processing Errors.

GlidePass uses the services of one or more data processing companies to compute the Rewards credits for each Qualified Transaction. GlidePass will use commercially reasonable efforts to ensure that the data processing companies provide complete and accurate computations. However, in the event of errors or omissions, either in the processing or the transmission of the data, and if correction of the error involves extraordinary amounts of either payments, expenses or effort, GlidePass reserves the right to correct the problem without sorting out or adjusting for historical inaccuracies. However, in the event that such errors caused undue amounts of Rewards credits to be awarded, GlidePass may adjust the transaction with the Rewards Providers’ programs or deduct the amount of the error from future Rewards credit computations.

Merchant Compliance.

The agreement that GlidePass enters into with each Merchant requires the Merchant to notify GlidePass in advance of the Merchant ending its participation in GlidePass. GlidePass will make reasonable commercial efforts to remove any such Merchant from the listing of Merchants on the Site. The agreement between GlidePass and each Merchant also prohibits the non-participating Merchant from using GlidePass’s marks and logos or to otherwise indicate that they are participating in GlidePass. GlidePass will also take commercially reasonable steps to ensure that no unauthorized persons or entities are displaying our logos or otherwise indicating that they are participants in GlidePass. However, GlidePass does not guarantee that every person or entity displaying our logos or that is listed on the Site is then currently a member of GlidePass, or that they will pay GlidePass for Qualified Transactions, and GlidePass will not pay for Rewards unless data and payment are actually received from the Merchants. Please e-mail or write us if you believe there were Qualified Transactions for which you did not receive credit so that we may keep our listings up to date and prevent unauthorized use of GlidePass logos. Additionally, GlidePass does not guarantee that any Merchant will accept any particular linked card.

Program Participation Exclusivity.

GlidePass is operated by GlidePass, LLC.GlidePass or its affiliates or business partners may operate other reward programs in which Merchants participate, such as reward programs for additional airlines or reward providers. You are not allowed to register the same card with more than one such program. In the event that a single card becomes so registered, GlidePass and GlidePass will be entitled to deny, revoke, or deduct from later credits any Reward credits earned under GlidePass on a card that is registered on more than one program. If you want to earn rewards with GlidePass, you may use another payment card with GlidePass or deactivate your card with the other program.

Site Use Terms.

All information provided on the Site is subject to change without notice. While efforts have been made to make the Site helpful and accurate, due to the open nature of the Site, and the potential for errors in the storage and transmission of digital information, GlidePass does not warrant the accuracy of the information on the Site. GlidePass does not provide any warranty regarding virus-free use of Site or use of any third-party software, files, data or images downloaded from the Site. Due to the frequent emergence of new viruses, procedures and precautions taken by GlidePass still cannot ensure safety at all times. Therefore, you should follow standard practices for ensuring safety of your computer(s) and data, including but not limited to, installing the latest virus detection software on your computer(s) and configuring it to trap viruses at download time. The Site may contain links to third-party websites, services and resources. GlidePass does not control the availability and content of these third-party sites. The existence of a link to a third-party site does not constitute an endorsement or recommendation by GlidePass of the third-party or the third-party’s site. While GlidePass is proud to provide the Site, you must receive GlidePass’s prior written permission before creating a link to the Site. Please contact us to request to link to the Site or to use GlidePass’s trademarks. Any unauthorized links to, or false or misleading uses of, the Site or GlidePass’s trademarks or service marks is prohibited. You are also prohibited from posting or transmitting through the Site any material that violates or infringes in any way upon the rights of others, that is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, that constitutes hate speech intended to insult any race, skin color, religion, sexual orientation, or national origin, or is otherwise objectionable, or that encourages conduct that would constitute a criminal offense, gives rise to civil liability or otherwise violates any law, or that contains any computer viruses or computer programs that are intended to damage, detrimentally interfere with, or surreptitiously intercept or expropriate any system data or information. Any conduct by you that, in GlidePass’s sole discretion, restricts or inhibits any other member from enjoying the Site, will not be permitted. You shall not use the Site to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of members of GlidePass to become users, members or customers of other services. You may not use GlidePass or the Site to sell a product or service or to increase traffic to your websites, applications or those of a third-party for commercial or other reasons.

Use of Your Information.

GlidePass will use the information you provide to us through the Site (whether upon registration or otherwise), including your name, address, e-mail address, telephone number, any other contact information and your credit card information (collectively, your "Personal Information") to administer the Site and GlidePass. GlidePass will not sell or otherwise deliberately provide your Personal Information to anyone unrelated to GlidePass for the purpose of soliciting you for products or services unrelated to GlidePass, except as allowed by you pursuant to your agreement to "opt-in" options on the member enrollment Site or otherwise. In administering the Rewards Program, GlidePass will share your Personal Information with the Merchants and Rewards Providers and data processing companies. The privacy policy of each Merchant and Rewards Provider will apply to your Personal Information while it is in the possession of a Merchant or Rewards Provider, and such policies are located on their respective websites. If you would like to review the privacy policies of the data processing companies that GlidePassdoes or may work with, please contact GlidePass.

Except where not allowed by local laws, GlidePass may store and process your Personal Information in jurisdictions outside of your home country (e.g., Canada), including the United States. These other jurisdictions may not provide protections for your Personal Information that are the same or similar to privacy laws in force in your home country.

If Member is located in the province of Quebec, Canada, the following clause applies: The parties hereby confirm that they have requested that these Member Terms of Use and all related documents be drafted in English. Les parties ont exigé que le présent contrat et tous les documents connexes soient redigés en anglais.

California Notice on Data Collection.

If you are a California resident under the age of 18 and you have publicly posted any information on our Websites, California Business and Professions Code § 22581 gives you the right to request and obtain removal of content or information you have publicly posted. If you wish to make such a request, please send an email with a detailed description of the specific content or information to customer.service@glidepass.us.

If you are a California resident, effective January 1, 2020, you have additional rights when it comes to your personal information under the California Consumer Privacy Act ("CCPA"), including:

Right of access / disclosure. You have a right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold your personal information, the categories of personal information that each category of recipient purchased.
• If we disclosed your personal information for a business purpose, the categories of personal information that each category of recipient obtained.

To make such a request, you may submit a request in writing to the address that appears at the bottom of these Member Terms of Use. Please note that your request is subject to verification, and that we are not obligated to provide personal information in response to such a request if a consumer makes more than two requests in a 12-month period.

Right of deletion. You have a right to request that we delete your personal information, and that we direct any service providers to do the same. To make such a request, please submit it in writing to customer.service@glidepass.us. Please note that your request is subject to verification. We also reserve the right to deny your request if your personal information is required to:

• Complete the transaction for which the personal information was collected;
• Provide a product requested by you;
• Continue the ongoing business relationship with you within the reasonably anticipated context of that relationship;
• Perform a contract between you and GlidePass;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another California resident to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws;
• To enable solely internal uses that are reasonably aligned with the expectations of you based on your relationship with us;
• Comply with legal obligations;
• Otherwise to be used internally in a lawful manner that is compatible with the context in which you provided the personal information; or
• Provide employment and related benefits.

Right to opt out. If you are a California resident, you have the right to opt out of having your personal information sold to third-parties. If you are under the age of 16 but at least 13, you have the right to only have your information sold if you opt in and affirmatively authorize the sale of your personal information; if a child is less than 13, then the child’s parent or guardian must opt in and affirmatively authorize the sale of personal information. Our current practice is to not sell your personal information for monetary or other valuable consideration and we have not done so in the preceding 12 months. We may, however, share your personal information with third parties as described elsewhere in this notice and receive some benefit, such as a service or an improvement in service, in return.

Right of non-discrimination. You have a right to exercise your rights under the CCPA without being subject to discrimination, including, but not limited to, by:

• Denying you goods or services;
• Charging you different prices or rates for goods or services;
• Providing you a different level or quality of goods or services; or
• Suggesting you will receive a different price or rate for goods or services or a different level of quality of goods or services.

This right does not prohibit a business from charging a consumer a different price or rate, or from providing a different level or quality of goods or services, if that difference is reasonably related to the value provided to the business by the consumer’s data. In certain instances, we may need your information to provide you with a particular service. For example, if you decide to join GlidePass, you will need to provide us with certain information about yourself. To provide you with the benefits of GlidePass, we may need to have that information on file. If you request that we delete that information, we will honor that request, but we may not be able to provide you with the benefits of a GlidePass account.

Personal Information Collected (By Categories Set Forth In CCPA). During the preceding 12 months, we have collected the following categories of personal information about California consumers (including, but not limited to, customers, job applicants and/or employees):

• Identifiers (including, for example, names, email addresses, postal addresses, and IP addresses);
• "Personal Information" as defined in California Civil Code section 1798.80, subsection (e) (such as names, address, and telephone numbers);
• Characteristics of protected classifications under California or federal law (for example, demographic data collected about employees or descriptions of subjects in connection with incident reports);
• Commercial information (such as records of services provided or points earned);
• Biometric information defined in the CCPA to include an individual’s physiological, biological or behavioral characteristics that can be used singly or in combination with other identifying data, to establish individual identity (for example, images recorded on security video);
• Internet or other electronic network activity information (such as MAC address information collected in connection with use of our Wi-Fi network, website usage details, or IP addresses);
• Geolocation data (for example, a record of your using a service at one of our properties);
• Audio, electronic, visual, thermal, olfactory, or similar information (such as images recorded on security video);
• Professional or employment-related information (for example, if you choose to apply for employment with us);
• Education information (for example, if you choose to apply for employment with us);
• Inferences drawn from any of the information identified above to create a profile about a consumer or resident reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes (for example, inferences that may be drawn about our property that you prefer to visit).

Personal Information Disclosed for a Business Purpose (By Categories Set Forth In CCPA). During the preceding 12 months, we have disclosed the following categories of personal information about California consumers (including, but not limited to, customers, job applicants and/or employees) for a business purpose (such as to perform services on our or a service provider’s behalf or to detect or protect against illegal or fraudulent activity):

• Identifiers (including, for example, names, email addresses, postal addresses, and IP addresses);
• "Personal Information" as defined in California Civil Code section 1798.80, subsection (e) (such as names, address, and telephone numbers);
• Characteristics of protected classifications under California or federal law (for example, demographic data collected about employees or descriptions of subjects in connection with incident reports);
• Commercial information (such as records of services provided or points earned);
• Biometric information defined in the CCPA to include an individual’s physiological, biological or behavioral characteristics that can be used singly or in combination with other identifying data, to establish individual identity (for example, images recorded on security video);
• Internet or other electronic network activity information (such as MAC address information collected in connection with use of our Wi-Fi network, website usage details, or IP addresses);
• Geolocation data (for example, a record of your using a service at one of our properties);
• Audio, electronic, visual, thermal, olfactory, or similar information (such as images recorded on security video);
• Professional or employment-related information (for example, if you choose to apply for employment with us);
• Education information (for example, if you choose to apply for employment with us);
• Inferences drawn from any of the information identified above to create a profile about a consumer or resident reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes (for example, inferences that may be drawn about our property that you prefer to visit).

Nevada Residents.

Are you a Nevada resident? If so, you have the right to request that we not sell for monetary consideration personal information we have collected, or will collect from or about you to any non-affiliated third party for the purpose of that non-affiliated third party licensing or selling your personal information to others. To submit this request, please send an email to customer.service@glidepass.us. Please note, we reserve the right to verify any request upon receipt.

Ownership of Intellectual Property.

Unless otherwise expressly noted, all materials that are part of GlidePass, including, without limitation, all images, illustrations, designs, icons, photographs, software, video clips, and written and other materials and the Site are protected by copyright, trademarks, trade dress and/or other intellectual properties owned by or licensed to GlidePass.

The Rewards Providers’ logos and marks are registered trademarks of the respective Rewards Providers, used by GlidePass with permission, and GlidePass cannot and does not grant any right for participants or Site visitors to use these marks.

"GlidePass" and "GlidePass Offers" are marks owned by GlidePass and GlidePass does not grant any right for participants or Site visitors to use the marks. All rights in the intellectual property that is part of or contained in GlidePass including copyright, trademarks, trade secret and patent rights are reserved. You covenant that you will take no action to register or otherwise interfere with or challenge such intellectual property rights. GlidePass hereby authorizes you to make a single printed copy of the Site for your use in learning about, evaluating, or participating in GlidePass. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter or modify, create derivative works from, compile facts or information from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the information. You may not use any robot, spider or other automatic device, nor may you use any manual process, to monitor materials available through the Site.

Copyright Policy and Digital Millennium Copyright Act (DMCA) Procedures.

GlidePass reserves the right to terminate its agreement if you infringe any third-party copyrights.

If you believe that any material has been posted via the Site by us or any user constitutes copyright infringement, you shall provide GlidePass with the following information:

(a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted work;

(b) an identification of the copyrighted work and the location on the Site of the allegedly infringing work;

(c) a written statement that you have a good faith belief that the disputed use is not authorized by the owner, its agent, or the law;

(d) your name and contact information, including telephone number and e-mail address; and

(e) a statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Contact information for GlidePass’s DMCA Agent for notice of claims of copyright infringement is:

Thanks Again, LLC dba GlidePathCX
Attn: Copyright Agent, 210 Trilith Parkway, Suite 100
Fayetteville, GA 30214, USA

Disclaimer of Warranty.

YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. NEITHER GLIDEPASS, LLC, ITS SUBSIDIARIES AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, MERCHANTS, THIRD-PARTY CONTENT PROVIDERS, DATA PROCESSING COMPANIES (INCLUDING PAYMENT CARD NETWORKS OR PAYMENT PROCESSORS) OR LICENSORS, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITES, OR THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE OR VOUCHERS PROVIDED THROUGH THIS SITES.

THE SITES ARE MADE ACCESSIBLE ON AN "AS IS" AND "AS AVAILABLE" BASIS. GLIDEPASS, LLC AND ITS SUPPLIERS (INCLUDING PAYMENT CARD NETWORKS OR PAYMENT PROCESSORS) HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THOSE OF TITLE NONINFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability.

IN NO EVENT SHALL GLIDEPASS, LLC OR ITS SUBSIDIARIES, AFFILIATES, PARTNERS, THIRD-PARTY CONTENT PROVIDERS, SUPPLIERS (INCLUDING PAYMENT CARD NETWORKS OR PAYMENT PROCESSORS) OR LICENSORS, OR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITES, THE CONTENT CONTAINED THEREIN OR THESE TERMS OF USE. OR ITS SUPPLIERS’ (INCLUDING PAYMENT CARD NETWORKS OR PAYMENT PROCESSORS) WITH AND OUR SUPPLIERS’ (INCLUDING PAYMENT CARD NETWORKS OR PAYMENT PROCESSORS)

Taxes.

You are responsible for any tax consequences resulting from your receipt of reward credits. GlidePass reserves the right to report such reward credits to the relevant tax authorities.

Dispute Resolution.

Any claim, dispute or controversy arising out of or relating to GlidePass (collectively, the "Claim"), will be referred to and determined by binding arbitration (to the exclusion of the courts). If allowable in your jurisdiction, you agree to waive any rights you may have to commence or participate in any class action against us related to any claim and, where applicable, you also agree to opt out of any class proceeding against us.

If you have a Claim, you must give written notice to GlidePass of your intention to arbitrate. If GlidePass has a Claim, GlidePass will give you notice to arbitrate at your email or street address which you provided to us. Arbitration of claims will be conducted in Atlanta, Georgia in such forum and pursuant to such rules as GlidePass and you agree upon, and, failing agreement, will be conducted by one arbitrator pursuant to the laws and/or rules relating to commercial arbitration in the State of Georgia that are in effect on the date of the notice to arbitrate. This agreement is governed and shall be construed in accordance with the laws of the State of Georgia, without regard to the choice of law provisions, and you and GlidePass hereby submit to the exclusive jurisdiction of the courts of the State of Georgia.

GlidePass is administered by GlidePass LLC, a Delaware limited liability company.

Contacting GlidePass.

GlidePass may be contacted at the following address:

Thanks Again, LLC dba GlidePathCX
210 Trilith Parkway, Suite 100
Fayetteville, GA 30214, USA

This document was last updated on May 12, 2026.